My name is Joe Browne and after 10 years in the Alarm industry I noticed one specific commonality amongst all customers…who IS my technician? I founded NESS as your neighbor. My goal is to provide you with superior alarm service from the intial phone call to the completed job and subsequent maintenance. You see, most alarm companies start with a very promising sales call, then a technician arrives and tells you it’s impossible to perform all the duties the sales associate promised you, then when there’s an issue another technician who has never seen your home/business before arrives and spend hours just familiarizing themselves with your system. Now you’re left over budget and underserviced. Sound familiar? At NESS, I will always be your point of contact. Even when we contract outside help for larger jobs, I will be there, intimitately familiar with your system and servicing you from start to finish.